Hazem Mardini is the LoBue Group leader for MENA as well as our Global Lean Six Sigma instructor based on his Villanova University certification. He has been instrumental in developing the MENA Region as a Consultant, then Project Manager, Program Manager, and now MENA Regional Director.
His list of clients is a who’s who in the MENA region and he is the go-to guy for banking, insurance & private equity transformation programs. He is the author of LoBue Group’s customer experience optimization program and has been actively engaged in defining our automated tool sets LAPIS, and PxCube.
He routinely has achieved 20+% productivity improvements, cut customer wait times over 33%, increased Branch sales over 50%, and provides thought leadership on new strategies for our MENA clients. This is an 18 year proven track record of successes for LoBue Group clients.
Hazem came to LoBue with a degree in Banking & Finance Sciences and experience at SCB as a country manager of Technology and Operations Risk.