Retail & Corporate Banking Distribution
Large Middle Eastern Bank
- The Bank realized direct savings of US $5 million per annum with full implementation, inclusive of the costs of establishing and staffing 3 new regional processing centers.
- Achieved more timely management reporting, greater integrity of financial MIS and a sustainable 42% gain in the productivity of the accounting staff, while identifying additional bank-wide savings opportunities related to accounting and reporting functions of approximately US $4 million.
- Eliminated processing backlogs and improved treasury product customer session times throughout the branch system.
- Re-deployed and coordinated inter-group marketing against target customer segments and service staff against customer demand.
The bank eliminated backlogs, improved customer experience throughout the branch system and increased market capitalization by US $900 million.