Repositioning of Consumer Finance Co.
UK Consumer Finance Co.
- Centralize all non-customer facing functions and create a call center for customer service functions.
- Relocate several Branch locations from undesirable locations to position them as liability gathering offices.
- Develop incentive compensation for account officers for asset product sales and liability accounts.
- Streamline all head office functions through Business Process Reengineering effort.
- Install management MIS system and monthly review process.