Our Real World Experience— Shared to Solve Your Real World Problems
Mid-sized Regional Bank
Executive Vice President and COO
The trust operations of a regional bank experienced serious quality issues and escelating expenses. Added pressure was placed on the institution by the changes in regulations and compliance reporting. A major focus of the Bank was serving foreign Embassies. Due to increasing customer complaints in the Embassy Business, and very low growth in the Trust Business, LoBue was engaged to rationalize all related processes and to improve the service levels and profitability.
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