Our Real World Experience— Shared to Solve Your Real World Problems
Major Multi-National Bank
Increasingly high processing costs had caused the client to lose nearly 4% of its market share to lower priced competitors. In order to regain its competitive position, the client needed to significantly reduce its operating costs and improve customer service.
Implementation of the recommendations resulted in sustainable annual cost savings of $21.5 million and a 33% increase in productivity. The project was acclaimed in a regional publication and won the Chairman’s Award for best project of the year.
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