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VOLUME ANALYSIS

LoBue's approach to a comprehensive staffing redesign

THE NEED
  Staff composition often changes in response to customer and market demands. Over time a variety of staffing scenarios evolve utilizing any combination of full time, part time, flextime or agency employees.

Though rational at a point in time, these various schedules may not now serve the end goal of efficient processing and optimal productivity. This may be because they were initiated to:
  • Meet a market or customer need that no longer exists
  • Resolve a temporary service condition that no longer prevails
  • Foster a department or firm strategy that has since changed
  • Solve a staffing constraint that no longer exists

THE SOLUTION
  LoBue works with our client to document the current backlog levels and variances. This is then analyzed to identify opportunities related to:
  • Volume variances
  • Sources of volumes
  • Verification of volumes
  • Incoming delivery methods
  • Destination analysis
  • Volume growth assumptions
  • Peak and Valley analysis
  • Deadline analysis

Findings and recommendations detailing opportunities for a more effective processing model are documented for client assessment. Finally, LoBue works with our client to develop a redesigned schedule for the desired working environment.

THE RESULTS
  LoBue delivers to the client a comprehensive "road map" of recommended changes to the current processing model that will significantly improve productivity, eliminate excessive down and wait times, and reduce operating costs. Further, implementation is ensured through LoBue project management and assistance to the client management.

   
~Typical Performance Results~
Key Performance Indicators Down/Wait Time Staff Productivity Operating Expense
Typical Range of Results 30 - 50% 25 - 40% 25 - 40%




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