LOBUE ASSOCIATES MANAGEMENT PROGRAM LoBue's approach to the comprehensive redesign of a business THE NEED   Businesses evolve as industry and market demands dictate. Over time this often leads new and sometimes incomplete process designs to rise out of these changes. Service break downs and expense overruns are the early signs of this trend. THE SOLUTION   The LoBue Associates Management Program is a comprehensive business redesign program that ensures organizational alignment by focusing on four key areas of organizational health: Financial: The revenue and expense factors that ultimately drive profitability and stakeholder value. Product and Service Delivery: The actual processes and activities that deliver the product or service to the customer or end user. Customer: The end users of the product and service whose satisfaction must be maximized to ensure the ongoing health of the organization Human Resources: The key asset of any organization without whom none of the above can be achieved. THE RESULTS   LoBue Associates Management Programs review in depth the operations, human resource, sales and service elements of the organization. They are designed to optimize the distribution of products, and the execution of services to the organization's customers. Flexibility and responsiveness are built into the design to anticipate growth and change, while providing a framework for maintaining high standards of productivity and quality.     ~Typical Performance Results~ Key Performance Indicators Total Operating Expense FTE Error Rate Productivity Typical Range of Results 10 - 20% 10 - 30% 20 - 40% 20 - 40%
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