The LoBue Group 
Business Needs
Streamline ProcessesApplying TechnologyImproving ProfitabilitySuperior ServiceHuman CapitalCall Center Diagnostics
Applying Technology Effectively
 
In today's world of rapid technology innovation, financial service organizations need to remain focused on the business need. "Hot" hardware and software are only as good as the business solutions they result in.


THE LOBUE PERSPECTIVE
  Whether developing new systems, migrating legacy systems, or designing e-commerce capabilities, everyone involved in the process needs to keep sight of the business needs and organizational priorities:
  • Business Managers can still delegate the technical work, but not the planning that drives it. Because defining, funding, and implementing infrastructures, architecture, and integration involve long lead times and the crossing of functional boundaries, they demand top-level attention to policy and careful definition of business and organizational priorities to guide the choice of standards and pace and degree of integration.
  • IT Executives need to be comfortable with and skilled in managing and planning for new the technology. In this context, there needs to be an understanding of the foundation concepts of the industry.

The role of the top IT executive (usually referred to as the CIO) is moving from technical planning and implementation to strategic planning. CIO's have focused on the planning and implementation of specific information technologies, rather than on long-term company strategy. The relatively limited vision of the IT function is expanding, as knowledge management is recognized by the CEO and board as a central component of strategic planning.

The CIO is become increasingly involved with external as well as internal customer support as information systems are often presenting the entry point for customers to the corporations products and services. However, there are still issues to be resolved in most corporations:
  • IT professionals and business managers face one another across a gulf of unfamiliar language and culture and frequently experience mutual frustration trying to bridge it. A shared language helps, but more important it is a shared understanding of the issues that underlie the decisions.
  • A gap also often exists between senior business managers and IT managers. Older executives-for whom computers were not part of their education, not part of their move up the management ladder, and not a necessary personal tool, are ill prepared to play an active role in major IT policy-making and planning.

The key to effective technology integration is to marry the knowledge, skill sets and priorities of the technology organization with line business management.

THE LOBUE APPROACH
  The LoBue Technology brings Real Experience and a variety of programs and tools to the challenges associated with effective technology:
  • Business Integration. LoBue Technology consultants work with clients to balance IT expertise with business manager needs.
  • Domain Expertise. LoBue Technology consultants come from and focus on the financial services industry.
  • Technical Skills. Consultants have worked on a wide range of technology-based projects and as in-house IT staff at outside corporations.
  • On Budget. In a world where 80% of all technical projects run over budget, LoBue guarantees projects are on time and on budget.
  • Measurable Value. Businesses are often unsure about the value received from technical investments; LoBue projects define and deliver measurable value.

REAL RESULTS
  Partnering with clients in designing and implementing technology solutions, LoBue has an 18-year track record of success of improving business performance, adding measurable value and creating permanent and positive results. LoBue Technology provides:
  • Successful project implementations that successfully bridge the efforts between business and technology organizations.
  • Platforms and roadmaps that simplify and upgrade current and future IT capabilities.
  • Organizations better aligned with business strategies with improved efficiencies.


RELATED SERVICES
RELATED SUCCESS STORIES


For more information on methods to optimize profitability, contact Sandor Heitler.


home | about us | careers | client login | business needs | real resources | real world | enterprise evolution
©2003 LoBue| site map | site feedback